Team & Multi-User
Using the account with more than one person or device, and routing calls to different people on your team.
At the moment each account works with a single user; one assistant answers the calls and the notes go to the account owner. We are working on team use.
At the moment transferred calls are connected to the account owner. Routing to different people is not supported yet.
No. Your account is used on a single device; multi-device sign-in is not supported at the moment.
Other topics
What Is Call.io & How Does It Work?
The basics of Call.io: what it is, how it answers the calls coming in to your business, and how the assistant ends a conversation.
10 answersBusiness Account & Setup
Opening a business account, creating your business profile, and keeping the details on it up to date.
4 answersService Setup & Cancellation
Forwarding your business line to the assistant, switching forwarding off, and what to do when you change operator.
6 answersStill need a hand?
Write to us and support will get back to you.
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