Cookie Policy
Publish Date: 29/01/2026
We Getverify LDA (referred to herein as “Call.io”, “Company”, “we” or “us”) would like to inform you about the cookies and similar technologies we use on our application, related features, channels and digital services, (together as “Application”). We provide AI-powered call assistant functionalities and related digital services through the Application (together as “Services”).
We would like to inform you that detailed information regarding the processing of your personal data is available in our Privacy Policy.
1. What are cookies?
Cookies are small pieces of information, normally consisting of just letters and numbers, which are stored on your computers or mobile devices when you visit our Application. Software on your device (software development kits (SDKs), device identifiers, analytics tools and other technologies) can store cookies that save your activity and preferences during each session and for your next visits and send them back to the server next time you visit.
Cookies cannot collect any information stored on your devices or in your files. Cookies can be useful because they allow us to recognize your device and reload your previous preferences. Cookies are used to maintain the functionality of the Application and to enable us to analyze your personal preferences and your use of our Application and Services.
2. Cookie Types
Duration:
Cookies are stored for various periods.
- Session cookies: Session cookies are only stored during your visit and are automatically deleted when you close your app session.
- Persistent cookies: Persistent cookies remain stored in your terminal device following your visit until it reaches a defined expiration date.
Origin:
Cookies may be placed by various platform or domains.
- First-party cookies: First-party cookies are set directly by us.
- Third-party cookies: Third-party cookies are set by a domain other than us. This typically occurs when we incorporate elements from other sites, such as images, social media plugins or advertising.
Purpose:
Necessary cookies
Necessary cookies are absolutely essential for the Application and the Services to function properly. These cookies ensure basic functionalities and security features of the Application.
Functional cookies
Functional cookies help to improve your user experience and to perform certain functionalities like collect feedbacks, and other third-party features. These cookies enable us to remember certain user preferences (e.g., language, notification settings, AI assistant preferences), optimize real-time performance, ensure the correct functioning of the assistant, maintain the accessibility of the Application.
Analytical cookies / Performance cookies
Analytical cookies are used to understand how you interact with the Application. These cookies help provide information and statistics regarding the number of visitors, bounce rate, traffic source, etc. These cookies allow us to understand how you use the Application, how much time you spend, how to optimize the Application and which features of the Application needs development.
Social media cookies
Social media cookies may be used for your social media interaction on the Application. Any such social media platforms may collect your personal data for other purposes. Please review privacy and cookie policies of such social media platforms to be informed about the personal data they collect and the cookies they use.
Targeting cookies / Advertisement cookies
Targeting / advertisement cookies are used to show you targeted advertising and content. These cookies are used to understand your interests, to show you advertisement further to your needs, interests and preferences, to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
3. Which cookies are used on the Application?
| Cookie Name | Provider | Purpose | Type | Duration | Party |
|---|---|---|---|---|---|
| _ga | Google Analytics | Used to distinguish users and generate statistical data on how the visitor uses the website. | Statistics | 2 Years | First Party |
| ga[ID]* | Google Analytics | Used to persist session state and detect usage trends. | Statistics | 2 Years | First Party |
| __session | Google Firebase | Used to maintain the user's session state and ensure security during the visit. | Necessary | Session | First Party |
| firebase:authUser:[API_KEY]* | Google Firebase | Stores user authentication details to keep the user logged in. | Necessary | Persistent | First Party |
By making the necessary settings in your settings, you can delete previously loaded cookies, as well as block cookies that will be loaded in the future, or have your browser warn you when they are being loaded. Additionally, you can use the consent management platform available on the Website to manage your cookie preferences. However, we would like to emphasize that such cookies may be necessary for the proper functioning of the Website and for it to perform certain functions.
4. Data Subject Rights
Data subjects residing in Turkey have the following rights concerning their personal data:
- To learn whether their personal data are being processed,
- To request information regarding such processing,
- To learn the purpose of processing and whether their data are used in accordance with that purpose,
- To know the third parties to whom their personal data are transferred, within Turkey or abroad,
- To request the correction of their personal data if they are incomplete or inaccurate,
- To request the deletion or destruction of their personal data within the framework of the conditions set forth under the Law on Protection of Personal Data,
- To request that actions taken under subparagraphs (d) and (e) be notified to third parties to whom the personal data have been transferred,
- To object to the occurrence of any result that is to their detriment by means of the exclusive analysis of their personal data through automated systems, and
- To request compensation for damages arising from the unlawful processing of their personal data.
Data subjects may exercise these rights by sending an email including their contact details and specific requests to support@call.io. Requests will be evaluated and concluded as soon as possible and, in any case, within thirty (30) days, depending on the nature of the request.
5. Changes to the Cookie Policy
Under this Policy, we aim to provide detailed explanation regarding the scope and purposes of cookie usage and to inform its users about cookie preferences. Users always retain the option to change their cookie preferences through your device settings or through the consent management platform available on the Application.
The Company may change the provisions of the Policy at any time. The current Policy enters into force on the date it is published on the Application.