Custom Greeting & Closing
Writing what the assistant says at the start and end of a call, previewing it, and resetting to the default text.
It is the first thing your assistant says to the caller when it answers a call. You can set one text for your saved customers and a separate one for numbers you do not know.
Go to the Custom Greeting section on the Assistant screen, type your message (up to 140 characters), and save.
Yes. Tap the Preview button on the edit screen to hear how your assistant will read the message aloud.
Tap Reset to Default on the edit screen. This removes your custom message and restores Call.io's standard greeting text.
Your assistant automatically detects the language of your text and reads the message in that language. Turkish text is read in Turkish, English text in English.
It is the farewell phrase your assistant says at the end of a call. You can fully customize it in your own words.
A short sentence with your business name, saying that it is an assistant, is enough. For example: “Welcome to X Clinic, I am its digital assistant. How can I help you?”
Other topics
What Is Call.io & How Does It Work?
The basics of Call.io: what it is, how it answers the calls coming in to your business, and how the assistant ends a conversation.
Business Account & Setup
Opening a business account, creating your business profile, and keeping the details on it up to date.
Service Setup & Cancellation
Forwarding your business line to the assistant, switching forwarding off, and what to do when you change operator.