Outbound Calls & Tasks
Having the assistant call your customers, scheduling a call for later, and which allowance outbound calls come out of.
Yes. Just write in the chat who to call and why. It makes appointment confirmations, information calls or call-backs on your behalf and reports the result to you.
Yes. If you give a time such as “call at 10 am tomorrow”, the assistant schedules the call and makes it when the time comes.
No. The assistant makes the call in the background; it keeps going even if you close the app. You will see the result as a message in the chat.
Outbound calls are deducted from the outbound call quota in your subscription package. Once that runs out, you can continue with your tokens. If you are a free user, your monthly trial allowance applies.
The most common reason is that your allowance has run out. If your subscription quota is used up and you have no tokens either, scheduled calls cannot be made. Top up your tokens and try again.
Yes. When you ask it to call several people, the assistant makes the calls one after another and sends you a single summary message once they are all done.
Другие темы
What Is Call.io & How Does It Work?
The basics of Call.io: what it is, how it answers the calls coming in to your business, and how the assistant ends a conversation.
Business Account & Setup
Opening a business account, creating your business profile, and keeping the details on it up to date.
Service Setup & Cancellation
Forwarding your business line to the assistant, switching forwarding off, and what to do when you change operator.