Call Summary & Notifications
The call summary sent to your customer afterwards, and the situations in which Call.io notifies you.
The assistant can send the caller a call summary over WhatsApp after the conversation. You decide whether it is sent from the Call Summary section in Assistant Settings.
Yes. You can choose all calls, incoming calls only, outgoing calls only, or none.
You get notifications for calls the assistant answered, voicemails left for you, the assistant’s replies in the chat, and the results of the tasks you gave.
The app keeps working, but you will not hear about answered calls, voicemails and task results in real time. You can see them when you open the app.
Другие темы
What Is Call.io & How Does It Work?
The basics of Call.io: what it is, how it answers the calls coming in to your business, and how the assistant ends a conversation.
Business Account & Setup
Opening a business account, creating your business profile, and keeping the details on it up to date.
Service Setup & Cancellation
Forwarding your business line to the assistant, switching forwarding off, and what to do when you change operator.